| Kent State University

Records Technician

Apply now Position Number: 989340
Work Type: Staff/Classified
Location: Kent Campus
Category: Full-time
Home Org/Dept: OGE International Admissions - Kent Campus [101042]

Job Title:

Records Technician

Physical Location:

 Kent, OH



Basic Function:

Creates and maintains manual and automated records on individuals, of a confidential or sensitive nature, in a department designated as the custodian of statutory records (i.e., Police Department, University Health Services, Registrar's Office, etc.). Reports to Records Management Supervisor or other designated supervisor.

Additional Basic Function – if applicable:


Examples of Duties:

Duties/essential functions may include, but not be limited to, the following: 

Creates, maintains and processes manual and automated records on individuals, of a confidential or sensitive nature.

Verifies accuracy and completeness of paperwork required to create or modify a record; verifies authenticity of supporting documents; clarifies discrepancies.

Processes records on-line; retrieves and corrects data to ensure integrity of database.

Searches records to retrieve information requested by authorized individuals; resolves problems related to specific request or record.

Adheres to strict, established guidelines in disseminating information or restricting access to records.

Communicates policies and procedures to those providing and/or requesting information.

May perform other clerical duties such as typing, filing, mail sorting, etc.

May train and direct student or temporary employees; may participate in training new employees.

Performs related duties as required.

Additional Examples of Duties – if applicable:


Minimum Qualifications:

High school diploma or equivalent. A minimum of one-year general office experience utilizing a computer for word processing or data entry/retrieval.



Knowledge Of:


Skill In:

Typing (i.e., 35 net words per minute), if required by position
Interpersonal communication to effectively interact with University personnel and public in person and over the telephone (e.g., to answer routine questions, explain policies and procedures)

Ability To:

Exercise discretion in distributing and receiving information of a confidential and sensitive nature
Operate a computer for word processing and/or data entry/retrieval
Proofread and correct errors
Identify and clarify discrepancies in information
Read, write, and accurately follow oral and written instructions
Operate various office equipment (e.g., calculator, copier machine, facsimile machine, etc.)
Perform basic mathematics (e.g., add, subtract, multiply, and divide whole numbers, fractions, and decimals, and to calculate percentages)
Classify information according to established methods
Apply policies and procedures

Preferred Qualifications – if applicable:



Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements:

Normal office environment; frequent use of video display terminal.

Working Schedule:


Additional Information:



The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.

Advertised: Eastern Standard Time
Applications close: Eastern Standard Time

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