Job Title:

Director, International Student and Scholar Services, OGE

 Kent Campus - Kent, OH

Salary:

Basic Function:

Manage the International Student and Scholar Services (ISSS) department to benefit international students, scholars, and their dependents. Supervise staff and provide direction with international student and scholar issues. Ensure compliance with Develop programming for international students and scholars that provides orientation to the university, surrounding community and the United States. Reports to Vice President, the Office of Global Education (OGE) or designated supervisor.

Additional Basic Function – if applicable:

Examples of Duties:

Duties/essential functions may include, but not be limited to, the following: 

Provide leadership and direction for all assigned functional areas of the department, including enforcing policies and procedures, managing personnel, and setting goals.

Serve as Principal Designated School Official (PDSO) and Responsible Officer (RO) as assigned.

Represent the university, international students, scholars, and their dependents to various state and federal government agencies, such as U.S. Citizenship and Immigration Services, U.S. Immigration & Customs Enforcement, U.S. Customs and Border Patrol, Student and Exchange Visitor Program, and the Social Security Administration.

Manage administrative, instructional, operational and technological aspects of ISSS department including the International Student and Scholar database to interface with the KSU Student Information System and the Student and Exchange Visitor Information System (SEVIS). Systems may include TerraDotta, Banner, Advising platforms, and other internal platforms.

Monitor developments in immigration policies, procedures, and regulations on a daily basis to ensure that international students, scholars, and their dependents and the university understand and comply with current state and federal regulations.

Manage advising and counseling services for international students, scholars and dependents regarding immigration issues, early alerts, intercultural, financial, academic and personal issues/concerns.

Oversee the distribution of ISSS scholarships and other sources of financial assistance. Collaborate with other administrators to assist international students and scholars during crisis situations.

Oversee the development and delivery of cultural, educational, and immigration-related programming for international students, scholars, and their dependents. Strengthen outreach efforts to enhance campus and community engagement, fostering a welcoming and inclusive environment.

Develop and manage the financial budget for ISSS; oversee effective and efficient use of funds associated with the International Student Activity Fee index.

Serve and chair various committees, as assigned.

Prepare various reports, proposals and other written documents.

Travel domestically or internationally, as requested by Vice President for Global Education.

Perform related duties as assigned.

Additional Examples of Duties – if applicable:

Minimum Qualifications:

Master’s degree in a relevant field. Five years of progressively responsible administrative experience in international student and scholar Services.

Experience serving as Designated School Official (DSO), Responsible Officer (RO/ARO).

Per Department of Homeland Security regulations, must hold US citizenship or legal permanent residency (Green Card). Must possess practical experience with immigration laws relative to F1, F2, J1, and J2 visas. Must be able to travel and to work nontraditional hours, including evenings and weekends.

Knowledge Of:

Immigration laws relative to F1, F2, J1 and J2 visas *

Personal computer applications, including Microsoft Office Suite, web-based systems, SEVIS database and related functions *

University infrastructure *

Project management *

Volunteer management and student and community organizations

Skill In:

International student program development * 

Written, verbal, and interpersaonal communication * 

Student advising *

Organizing information and projects; adhering to deadlines

Work independently and effectively in collaborative groups *

Ability To:

Work collaboratively with university departments and academic units; work with constituents from diverse cultural backgrounds 

Provide leadership and direction * 

Organize and prioritize work with a high degree of self-initiative and independence * 

Analyze and perform in-depth research on complex immigration issues * 

Teach and facilitate, with proven creativity and problem-solving abilities * 

Possess considerable attention to detail, a high level of quality control, and maintain a high customer-focus with contacts*  

Assimilate and maintain confidential data * 

Multi-task while managing multiple projects and assignments to meet deadlines within budget *  

Travel domestically or internationally

Relate to international students, scholars, and visitors according to their culture * 

Demonstrate intercultural sensitivity

Work non-traditional hours, including evenings and weekends

Preferred Qualifications – if applicable:

Experience serving as Principal Designated School Official.

Formal training and certification by NAFSA/Association of International Educators, or the ability to complete formal training and attain certification within six months of hire.

Professional international education experience. Experience studying or working in another country.

Assessments:

Asterisk (*) indicates knowledge, skills, abilities which may require assessments. Assessments could take the form of interview questions, a request to provide work samples or a written or practical test to assess job related competencies.

Working Conditions / Physical Requirements:

None.

Working Schedule:

Additional Information:

Must pass a security check.

Kent State University is committed to the creation and nurturing of a diverse community of individuals through inclusive excellence. Diversity involves recognizing the value of differences and the inclusion of all members of the community including those that experience discrimination or under representation. This is a core value of the organization as we strive for a culturally diverse student body, faculty and staff that reflect the multicultural nature of Ohio, the nation, and our world.

For official job descriptions, visit www.kent.edu/hr. 

Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit www.kent.edu/smoke-free.

Disclaimer:

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.