Skip to Main Content

Records Technician

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.

Position Posting

Posting Details

Job Description Title Records Technician
Working Title Records Technician
Physical Location Kent, OH
Position Number 991533
Home Organization Admissions Office - Kent Campus:100471
Campus Kent Campus
Contract Length 12 month
Pay Grade 35
Salary 12.30
Position Category Classified
Job Open Date 09/14/2017
Job Close Date 09/28/2017
Open Until Filled No
Work Schedule
Basic Function

Creates and maintains manual and automated records on individuals, of a confidential or sensitive nature, in a department designated as the custodian of statutory records (i.e., Police Department, University Health Services, Registrar’s Office, etc.).

Additional Basic Functions - if applicable
Characteristic Duties and Responsibilities

Creates, maintains and processes manual and automated records on individuals, of a confidential or sensitive nature.

Verifies accuracy and completeness of paperwork required to create or modify a record; verifies authenticity of supporting documents; clarifies discrepancies. Processes records on-line; retrieves and corrects data to ensure integrity of database. Searches records to retrieve information requested by authorized individuals; resolves problems related to specific request or record. Adheres to strict, established guidelines in disseminating information or restricting access to records. Communicates policies and procedures to those providing and/or requesting information. May perform other clerical duties such as typing, filing, mail sorting, etc. May train and direct student or temporary employees; may participate in training new employees. Performs related duties as required.
Additional Characteristic Duties and Responsibilities - if applicable

Other duties could include processing application payments and initiating the refund process when needed; managing applications submitted online.

Minimum Qualifications

High school diploma or equivalent. A minimum of one year general office experience utilizing a computer for word processing or data entry/retrieval.

Required Knowledge, Skills, and Abilities: 1. Ability to exercise discretion in distributing and receiving information of a confidential and sensitive nature. 2. Ability to operate a computer for word processing and/or data entry/retrieval. 3. Ability to proofread and correct errors. 4. Ability to identify and clarify discrepancies in information. 5. Skill in typing (i.e., 35 net words per minute), if required by position. 6. Knowledge of micro- and/or mainframe computer systems. 7. Knowledge of office practices and procedures. 8. Knowledge of standard procedures for alphanumeric filing. 9. Ability to read, write, and accurately follow oral and written instructions. 10. Ability to operate various office equipment (e.g., calculator, copier machine, facsimile machine, etc.). 11. Ability to perform basic mathematics (e.g., add, subtract, multiply, and divide whole numbers, fractions, and decimals, and to calculate percentages). 12. Ability to classify information according to established methods. 13. Ability to apply policies and procedures. 14. Skill in interpersonal communication to effectively interact with University personnel and public in person and over the telephone (e.g., to answer routine questions, explain policies and procedures).
Additional Minimum Qualifications - if applicable

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.

Physical Requirements

Normal office environment; frequent use of video display terminal.

Additional Information

Must pass a security check.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

For official job descriptions, visit

Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco is not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit<>.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a minimum of a High school diploma or equivalent PLUS a minimum of one year general office experience utilizing a computer for word processing or data entry/retrieval?
    • Yes
    • No

Documents Needed to Apply

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter
  3. Reference Document
  4. Other Doc