Workforce Development Consultant

Job Title:

Workforce Development Consultant

Physical Location:

 

Salary:

 $42,357.00 - $47,132.00

Basic Function:

Form and nurture relationships with key external and internal partners. Collaborate with partners to identify training needs. Serve as part of a team to support workforce development in regions served by Kent State University. Reports to designated supervisor.

Additional Basic Function – if applicable:

 

Examples of Duties:

Duties/essential functions may include, but not be limited to, the following: 

Conduct in-person sales calls, on-site consultations; travel regionally to share information and close business sales.

Engage in proactive business development activities to identify and cultivate new clients, including initial outreach to organizations with no prior relationship.

Represent the university at industry events, employer sites, and community meetings to generate leads, expand networks, and increase visibility of university services.

Utilize consultative selling techniques to diagnose organizational workforce challenges and recommend appropriate university programs, short-term training, and customized solutions.

Manage sales pipeline, from lead generation through contract execution that aligns to established revenue and engagement goals. 

Prepare and present proposals, contracts, pricing, and training plans that align organization's needs and the university's solutions. 

Maintain client records using client relationship management (CRM) software to track contacts, meetings, opportunities, and outcomes.

Participate in product evaluation utilizing unit evaluation tools as well as client feedback and suggest product revision, new products, and products to be sunset as appropriate.

Meet and track performance toward established sales goals. 

Collaborate with leadership and marketing to create and distribute marketing materials promoting products. 

Nurture long-term client relationships through regular follow-up, on-site engagement, and identification of repeat or expanded business opportunities.

Contribute to overall unit effectiveness by sharing market intelligence, supporting team goals, and continuously improving sales and outreach practices.

Perform related duties as assigned.

Additional Examples of Duties – if applicable:

 

Minimum Qualifications:

Bachelor’s degree. Two years' experience in outreach, sales, training and development, or related experience. Ability to travel regionally.

License/Certification:

 

Knowledge Of:

Workforce development concepts

Skill In:

Written and interpersonal communication
Sales
Adhering to deadlines
Utilizing client relationship management (CRM) software

Ability To:

Maintain client relationships
Possess considerable attention to detail
Maintain a high level of customer service
Ensure consistent progress toward established revenue and engagement goals
Maintain accurate and up-to-date client records
Maintain deep knowledge of industry trends, workforce needs, and university products to effectively position offerings in a competitive marketplace
Travel regionally

Preferred Qualifications – if applicable:

 

Assessments:

Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements:

None.

Working Schedule:

 

Additional Information:

Value Statement

Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.

Must pass a security check.

Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.

For official job descriptions, visit www.kent.edu/hr. 

Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit www.kent.edu/smoke-free.

Disclaimer:

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.