Job Title:

Director, National Recruitment 

Physical Location:

 Kent Campus - Kent, OH

Salary:

 $83,718 - $93,000

Basic Function:

Provides oversight of the national recruitment areas within the Admissions Office to include leadership and strategic management of the university's national recruitment operations and programs. Provides oversight over populations that can include but are not limited to graduate recruitment, transfer and adult recruitment, military recruitment, and those students outside of the Northeast Ohio recruitment market. Reports to Associate Vice President, Enrollment Management, Admissions. 

Additional Basic Function – if applicable:

 None. 

Examples of Duties:

Duties/essential functions may include, but not be limited to, the following: 

Work directly with the Associate Vice President on goal setting, strategic action plans and yield strategies to include providing advice on short-term and long-term strategic planning activities and financial and human resource allocations.

Develop and implement an annual recruitment plan for undergraduate and graduate student recruitment consistent with the university’s enrollment plan. Primary responsibilities relate to Kent State's national recruitment plan (those students outside of Northeast Ohio).

Model and utilize best practices of inclusion, equity and diversity exemplified in many ways including staff hiring and development, setting priorities, and daily long-term interactions with colleagues at the university and beyond.

Provide direct supervision of unclassified staff, to include admissions counselors, and other staff engaged in outreach and recruitment.

Assess the impact and success of recruitment strategies and tactics through collecting and analyzing various types of data and use data to recommend and implement improvements and changes to existing efforts of recruiting efforts.

Develop, implement, and evaluate the undergraduate travel and territory management plan for the Office of Admissions to support enrollment goals, in coordination with the Director, Regional Recruitment.

Coordinate with communications staff on the development of the annual marketing and communication plan for admissions.

Coordinate with departmental leadership to manage the CRM system used to inform territory management practices and admission reports for the Admissions Office and other academic and student support areas.

Establish and maintain the collaborative exchange of information and data with other Kent State administrative and academic offices and campuses, including sharing recruitment best practices

Coordinate with academic and service units in developing a recruitment plan for each area that is coordinated with the annual recruitment plan of the office.

Supervise and coordinate staff activities; provide training for staff members; distribute projects and assignments to meet department goals and objectives; provide continuous performance feedback to staff members; prepare performance reviews; establish staff development goals.

Resolve and respond to complaints regarding student admission issues; ensure office procedures are in compliance with the National Association for College Admission Counseling (NACAC) Guide to Ethical Practice in College Admission.

Serve on university, division, and department committees as appropriate.

Perform related duties as assigned.

Additional Examples of Duties – if applicable:

 None. 

Minimum Qualifications:

Master's degree in higher education or related field. Six years of progressively responsible experience in college admissions. 

License/Certification:

None. 

Knowledge Of:

Integrated systems and software (i.e., CRM software and MS Office Suite) *

Budgeting and fiscal management

Family Education Rights and Privacy Act

Territory management

Transfer and adult student recruitment, graduate student recruitment

Skill In:

Verbal, written and interpersonal communication *

Analysis, problem solving and project management 

Ability To:

Work closely with and demonstrate sensitivity to individuals with diverse backgrounds

Provide leadership and direction 

Support university and departmental goals and initiatives

Stay current with changing Kent State admissions policies and procedures *

Develop staff and ensure that professional development needs of office are met

Preferred Qualifications – if applicable:

None. 

Assessments:

Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements:

None. 

Working Schedule:

 Monday - Friday 8:00am - 5:00pm, evenings and weekends 

Additional Information:

Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.

Must pass a security check.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

For official job descriptions, visit www.kent.edu/hr. 

Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit www.kent.edu/smoke-free.

Disclaimer:

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.