Job Title:

Employee and Labor Relations Coordinator

 Kent Campus - Kent, OH

Salary:

  $51,460 - $57,000

Basic Function:

Under the supervision of the Director of Employee and Labor Relations, provide critical guidance and support to campus administrators on employee and labor relations matters for staff to include progressive discipline and corrective action, employee job performance or behavior concerns, employee complaints and grievances, alternate dispute resolution, strategic management of employee or labor issues, transitional work program and performance management for AFSCME represented employees and non-faculty employees. Assist with implementing a comprehensive employee relations strategy to effectively manage complex workplace relationships, employee engagement and workplace culture. Reports to Director of Employee and Labor Relations.

Additional Basic Function – if applicable:

Examples of Duties:

Duties/essential functions may include, but not be limited to, the following: 

• Consult with University management at all levels on employee relations and labor relations topics, including progressive discipline and corrective action, employee job performance or behavior concerns, employee complaints and grievances, alternate dispute resolution, strategic management of employee or labor issues, transitional work program and the performance management process. Consult with Director as needed.  

• Review, administer, interpret, and provide advice/guidance, and training regarding the terms and provisions of the University's collective bargaining agreements and University procedures and policies dealing with employee/labor relations matters.  

• Conduct investigations, audits, reviews, and in-depth analytical studies and make recommendations regarding grievances, complaints, disciplinary actions, and other employee relations issues. 

• Serve as a disciplinary Hearing Officer, conduct investigations, recommend effective resolutions, and prepare reports/notices.  

• Provide support to Director on a variety of routine and non-routine issues. 

• Work collaboratively within the Division of People, Culture and Belonging related to employee relations, labor relations and performance management issues. 

• Provide coaching, counsel, guidance and collaboration with campus stakeholders relative to employee relations, performance and disciplinary action.  

• Develop and design performance improvement plans after mediation or adjudication for employees with performance issues; assist in monitoring 60/90 day classified probationary evaluations. 

• Respond to employee and management inquiries concerning policies and procedures. 

• Serve on department, division, and University committees. 

• Perform related duties as assigned.

Additional Examples of Duties – if applicable:

Minimum Qualifications:

Bachelor's degree in human resources, conflict management, business or closely related field of study.

A minimum of three years of generalist, labor relations, and employee relations experience. 

License/Certification:

Knowledge Of:

Federal and state laws *

Standard human resources processes and practices*

Mediation, negotiation and dispute resolution

Skill In:

Conducting investigations/audits and responding to complaints *
Analyzing information/situations and developing effective solutions *
Written and interpersonal communication*
Adhering to deadlines*
Attending to details*
Utilizing Microsoft Office Suite and other applicable software*

Ability To:

Build cooperative and collegial relationships with and outside the division
Multitask while managing multiple projects and assignments
Manage multiple priorities with attention to detail and respond to short deadlines with accuracy
Read and understand legal/complex documents such as the Ohio Revised Code, Collective Bargaining Agreements, university policy and case law *
Analyze and interpret policies and procedures *
Work independently and as a part of team in a self-directed manner
Be results and people oriented*
Work nontraditional hours when necessary, including evenings and weekends

Preferred Qualifications – if applicable:

• Experience in the public sector or university setting. 

• Prior knowledge of and experience with collective bargaining agreements. 

• Experience with pre-disciplinary conferences, grievance administration, contract negotiation, arbitration, notice of separations, and administering discipline.

Assessments:

Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements:

Working Schedule:

Must be able to work nontraditional hours when necessary, including evenings and weekends.

Additional Information:

Must pass a security check.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

For official job descriptions, visit www.kent.edu/hr. 

Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit www.kent.edu/smoke-free.

Kent State University is committed to the creation and nurturing of a diverse community of individuals through inclusive excellence. Diversity involves recognizing the value of differences and the inclusion of all members of the community. This is a core value of the organization as we strive for a culturally diverse student body, faculty and staff that reflect the multicultural nature of Ohio, the nation, and our world.

Disclaimer:

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.